HEAD OFFICE CAREERS

Head Office roles we are actively recruiting for in London:

Affiliates and Partnerships Executive
To help us with our continued growth we are looking for a talented Affiliates & Partnerships Executive who wants a new challenge at a fast growing highly commercial luxury brand. Reporting to the Head of Acquisition, you will be responsible for a number of our key acquisition channels - specifically Affiliates, direct partnerships and acquisition direct mail.
Click here for further details and to apply​

Office and HR Co-ordinator
From manipulating HR data reports to arranging foodie-celebrations in the office, to greeting our amazing candidates, no two days will be the same in this role. You enjoy keeping things well-organised and you are great at thinking on your feet and dealing with different situations as they come up on a daily basis. You enjoy creating and being part of work environments, which are fun, inclusive and comfortable for all.
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Head of Brand & Marketing
Reporting to the founder and creative head, Monica Vinader, the Head of Brand is responsible for overseeing the development and execution of our brand & marketing communications across our global business. You will be responsible for ensuring our brand story is reflected accurately and consistently across all internal and customer facing touchpoints and activities, strengthening our brand identity and building awareness of Monica Vinader across the globe.
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Senior Customer Care Associate
Reporting to the Customer Care Team Leader, you will be responsible for the delivery of world class Customer Care, supporting the Customer Care Team Leader and the wider Customer Care Team. You will provide a high level of service when carrying out any duties relating to the Customer Service of our external and internal Customers.
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Customer Care Associate
Reporting to the Customer Care Team Leader, you will be responsible for the delivery of world class luxury service by being truly Customer Obsessed. You will provide a high level of service to all internal and external Customers. You will be proactive in supporting a hardworking, friendly, open, fun and honest atmosphere.
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Customer Experience Manager
Reporting to the Senior Operations Manager, you will be responsible for ensuring our Customer Care team are delivering great service to our customers at all times and for managing and developing our team of Customer Care Team Leads and Associates. We are open to the successful candidate being based in either our London or Norfolk office, although regular travel will be required to the other office regardless of home-base.
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Head Office roles we are actively recruiting for in Norfolk:

Visual Merchandising Manager
Reporting into the General Manager - Product, the Visual Merchandising Manager will focus on the presentation of the Monica Vinader product and its accompanying point of sale across global retail locations. You will develop and execute luxury, on-brand VM schemes to attract the customer and drive sales.
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Customer Care Associate - Full Time and Part Time Roles (3 Days per Week)
Reporting to the Customer Care Team Leader, you will be responsible for the delivery of world class luxury service by being truly Customer Obsessed. You will provide a high level of service to all internal and external Customers. You will be proactive in supporting a hardworking, friendly, open, fun and honest atmosphere.
Click here for further details and to apply

Operations Associate
As a flexible member of the Operations Team you will demonstrate Customer Obsession and exceptional teamwork across Outbound Operations, Inbound Operations and Customer Care.
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Head Office roles we are actively recruiting for in Hong Kong:

Account Manager - APAC
Reporting to the President, Asia Pacific, you will be managing our APAC wholesale and franchise business, working directly with key accounts to support sales growth and market expansion goals. You will also be asked to focus on supporting and managing Monica Vinader Tmall business in China, working directly with 3rd party Tmall Partner to manage the day to day.
Click here for further details and to apply

Head Office roles we are actively recruiting for in Singapore:

Account Manager - APAC
Reporting to the President, Asia Pacific, you will be managing our APAC wholesale and franchise business, working directly with key accounts to support sales growth and market expansion goals. You will also be asked to focus on supporting and managing Monica Vinader Tmall business in China, working directly with 3rd party Tmall Partner to manage the day to day.
Click here for further details and to apply

We are always looking to hear from enthusiastic and passionate people who want to join our team. If you have a general enquiry about building a career with Monica Vinader, please feel free to email careers@monicavinader.com