Thank you
Preferences updated
Thank you for letting us know your preferences. We'll make sure to get this sorted as quickly as possible.
What happens next
If we offered you a changeover
Our team will work to get your replacement piece to you as quickly as possible. We'll make sure to replicate any engravings your piece had, or reach out if we can't.
You'll receive an email confirmation with tracking details as soon as its on its way.
If we offered you a gift voucher
We're sorry we're not able to offer you a like-for-like replacement, however we'll make sure you can select a brand new piece. Our team will send you an e-Gift Voucher to the value you paid as soon as possible.
You'll receive an email confirmation with your code and, yes, it will work with sales + discounts!
Your Returned Piece
We've ingrained sustainability into everything we do, so your returned piece will be recycled so that it can go to giving new life to other pieces.
Thank you for helping us keep our goals!