Yes! All of our pieces come with a 5-year warranty which includes replating + repairs, as well as free resizing. You'll need a valid proof of purchase. If you're outside of the 5-year warranty, we offer a lifetime repairs service for a nominal fee which provides you with a brand-new 5-year warranty for extra peace of mind.

We're delighted to offer an extensive complimentary engraving service on select pieces, with a range of fonts, motifs and emojis as well as doodles + handwriting. Look for the quill icon to find products which can be engraved. Please note, engraved pieces are excluded from our returns policy unless faulty, but do still benefit from our warranty.

We offer a 100-day returns policy (excluding engraved or monogrammed products) which is free for customers within the UK and US. For our customers outside of the UK and US, we offer subsidised returns services - to get started, log into your online account and locate the order.

We do! If you purchase a piece and the price is reduced within your returns period (100 days) we will send you a gift voucher for the difference, no questions asked. The price is calculated based on the current selling price on the date your request is received. Click the webchat chat widget and type 'Price Match' to start your request!