5-Year Warranty

We want your most-loved jewellery to last a lifetime, which is why we offer a 5-year warranty that covers every piece free of charge. After that, we offer a lifetime repairs service for a small fee, so you can wear your jewellery again and again.


If you notice your vermeil jewellery losing its colour over time, we're happy to re-plate it for you.


Our rings can be resized up to three sizes higher or lower than their original measurement. Please note that several designs can't be resized due to their configuration, so please contact Customer Care if you're unsure.


Where possible, we'll repair your piece and send it back - good as new. If it's not fixable and you're still within your 5-year warranty, we'll offer you a direct replacement or voucher.