Order References

Your order reference can be found in the following places:

  • Web Order Confirmation Email
  • Dispatch Note
  • Gift Note / Receipt

Can't find your reference?

If you do not have a web order reference number, or if your purchase was made in store, please download the following form:

For UK returns, please visit the Royal Mail website to generate a free returns form.

You will then need to return your pieces along with the below form, to your local postal office.
Please allow 2 working days for this service to reach our Holkham Studios.

We currently do not cover the cost of international returns.
Please arrange your return with your local postal service to reduce costs, using the return label on the below form.


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Made from the finest precious metals, using only ethically sourced diamonds and gemstones - these pieces are too beautiful to be left behind.

  • Personalise your piece with complimentary engraving.
  • Free delivery to the UK, USA, Canada, Hong Kong and Singapore delivery, including import duty where applicable.
  • Free returns to the UK and USA.
  • Easy returns for rest of world.
  • Buy with peace of mind. All our pieces are covered by our 5-Year Warranty.