We will guarantee you a full money-back refund within 28 days of purchase on any item, as long as it is in the original condition. All products are guaranteed for 1 year.
If you return to us an order in full within 28 days of purchase, we will also refund any initial shipping amount that was charged when placing your order (for UK deliveries only).
Engraved items are non-returnable/non-refundable.
We will also gladly make any alterations to your purchase, repair, or resize an item if it does not fit properly. Alterations and resizing are subject to an additional charge. Resizing is charged at £10 for Sterling Silver or 18 Carat Gold items and £15 for 18ct Yellow or Rose Gold Plated Vermeil Rings.