Ordering & Payment
- Customer Care
- Contact Us
- My Account
- Ordering & Payment
- Browsing on the site
- Ring Size Guide
- Customer Reviews
- Placing an Order
- Gift Orders & Packaging
- Engraving FAQs
- Order Confirmation
- Refer-a-Friend Programme
- Changing or Cancelling an Order
- Promotion & Offer Codes
- Terms & Conditions
- Exchanges & Returns
- Our Services
- Jewellery Care
- Gift Cards
- Terms & Conditions
Terms & Conditions
Terms and conditions for Monica Vinader Ltd.
Registered address: Unit 1i Docking Workshops, Station Road, Docking, Kings Lynn, Norfolk, PE31 8LT. Monica Vinader is our trading name. For the purpose of these terms and conditions of web site use, Monica Vinader means monica vinader.com
These terms and conditions govern your use of the site and purchase of goods and services from the site. By continuing to access the monicavinader.com site you are deemed to be accepting and consenting to the practices described in the terms and conditions, which may be updated by us from time to time. A regular visit to this page will ensure awareness of any future changes. Your continued use of this site following such change shall signify your agreement to be bound by the modified terms and conditions.
2. Terms of sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
No contract will exist between you and Monica Vinader for the sale of any product unless and until Monica Vinader has accepted your order with confirmation that it has been dispatched. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Monica Vinader sends an order despatched email, and payment is taken from your credit / debit card. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.
4. Pricing, payment and shipping
The prices payable for ordered goods are as set out in our website. All prices are inclusive of VAT in the UK and EU. Delivery charges will be clearly displayed when selected and included in the total cost. Standard delivery is free for all countries and sent on a Delivery Duties Paid Service, meaning that no additional customs or tax charges will be applied.
Goods purchased from this site may be returned with 28 days of
purchase if you are not completely happy with the product. This
does not affect your statuatory rights.
Engraved items are non-returnable/non-refundable.
6. Promotion & Offer Codes
The following conditions apply to all Monica Vinader Promotion and Offer codes:
• Only one code can be used per transaction.
• Codes can only be applied to full price items (they are not available on sale items).
• Codes are non-transferrable and no cash alternative is available.
• Orders must be made prior to 23:59 on the closing date, if specified.
• All offers are subject to stock availability.
• Offers are subject to change at any time.
• All other Monica Vinader Terms and Conditions apply.
8. Limitations of liability
So far as permitted by law, and except in respect of death or personal injury arising from negligence, we exclude any liability for loss or damage of any kind resulting from the use of the site (including the reliance upon any information contained on it).
9. Governing law
These terms and conditions will be governed by and construed in accordance with English Law. You and Monica Vinader irrevocably submit to the non-exclusive jurisdiction of the English Courts.
10. Intellectual property
The entire content of the website, including all jewelry design, copyright, trademarks and other intellectual property rights it contains, including the use of the name monica vinader is the sole property of Monica Vinader and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We make no warranty that this site will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.
12. Entire agreement
These terms and conditions set out the entire agreement between
you and Monica Vinader in respect of the sale, purchase and use of
the goods. They supersede any previous agreement or understanding
in relation to the subject matter hereof. No variation of these
terms and conditions are binding on us unless agreed by us in
13. Engraving and Gift Messages
We are unable to process any engraving order or gift card messages using profanities or inappropriate language. Where possible, we will contact you to seek an alternative engraving/gift message, or you will be able to cancel the order.