We will be happy to offer you an exchange or refund within 30 days of purchase. This includes items purchased in the sale or with a promotion code. All returns must be accompanied by a copy of your proof of purchase.
Products purchased online must be returned to us in perfect condition and in their original packaging in order for us to process an exchange or refund. Products purchased online cannot currently be returned at Monica Vinader Boutiques and counters.
Engraved items are non-returnable/non-refundable.
Christmas Returns Policy
Any item purchased from the 1st November 2016 can be returned and exchanged (unworn condition and in its original packaging) up until the 31st January 2017.
Processing your Refund
Upon receipt of items, the credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.